If you selected trackable delivery at checkout (only available for international orders) then the tracking number will be in your confirmation email.
If you didn't select trackable delivery, you can use the track my order tab at the bottom of the page to check the current status of your order, however this will not provide an realtime information of your order's whereabouts.
We aim to dispatch orders within 24 hours, but in some instances it can take up to 48 hours to be processed and dispatched. You will receive confirmation as soon as your delivery has been dispatched by email.
Everyone's hair is unique to them and will therefore respond differently to different products. We can suggest products that may work well for your hair type, but it's often a case of trial and error and finding what works best for you. We try to obtain sample sizes of products so you can try before you commit to buying a full size bottle.
If you would like more assistance we will be happy to try and help, just use the contact form at the bottom of the home page to contact us.