Black Friday Sale 

The wait for The 2023 Naturalistic Products Black Friday Sale is over. 

Get up to 45% off (15% off if the item is not already discounted). There are no codes required, just shop and then at checkout we'll do the rest.
While you're here you can check out our FAQs below and why not join our newsletter to stay in the know.

Join our newsletter

FAQs

Which items will be discounted during the black friday sale?

Selected items in the Black Friday collection. 

How much discount will I get?
A discount of 15% will be automatically added at checkout for items within the Black Friday collection. Some items have already been discounted which can give you up to 45% off.
Can I buy a gift card during the black friday sale?


Yes! Gift cards will be available to purchase during our black friday sale, however, will not be offered at a discounted rate.

Can I combine discounts?
No, unfortunately only one discount code can be used at a time
How long will it take to hear from customer support?


We understand that you might have a few extra questions or experience an issue during our Black Friday Sale which will result in you sending a message to our wonderful Customer Support Team. When doing so, please ensure that you include as much information about your query in your first message so that our agents can help resolve any questions you may have, as quickly as possible. Please don’t send duplicate messages as this slows the process down. Please note that things get super busy for us around this time of year, so if you don't receive an immediate response from us, don't panic - we'll be working round the clock to answer your messages as soon as possible.  

Ordering

There is a queue at checkout, shall I refresh the page?


There may be a chance that you experience a queue during checkout. In this instance, please do not refresh the page as this will lose your place in the line. Adding an item to your cart, unfortunately, does not reserve the stock for your final checkout.  

I've made a mistake on my order; can I change it?


Once an order is placed, we are unable to make any amendments. This includes adding or removing products, changing the quantities or size of a product or altering your shipping address, or shipping method. 

Can I cancel my order?


Please email us if you would like to cancel your order with your order number and ‘cancel order’ in the subject line. If it has already been processed we will not be able to cancel it.  

I've placed multiple orders; can I combine them?


If you have placed multiple orders, we're unfortunately unable to combine these; each order will be dispatched separately

I've placed multiple orders; can I combine them?


If you have placed multiple orders, we're unfortunately unable to combine these; each order will be dispatched separately

Shipping & Delivery 

Will express shipping be available during the black friday sale?


Your shipping timeframe will begin once your package has been dispatched from our warehouse. We know that waiting for your goods to be delivered can sometimes feel like a lifetime, but please allow up to 14 calendar days for your order to arrive (in addition to the shipping timeframe chosen at checkout), before reaching out to our customer support team. Fyi: tracking may take up to 48 business hours to activate once you've received your shipping confirmation email.

What if I'm missing items from my order?
If an item you've ordered goes out of stock, the item will be refunded and any remaining items will be dispatched. As always, we'll let you know of any new changes to your order by email. Please note that refunds can take between 5-7 business days to arrive in your account.
I've placed multiple orders, but why has only one has arrived?


We always try and dispatch orders on a 'first come first serve' basis. However, once the orders have been handed over to the couriers we have no control over the speed of delivery. Please use the tracking information to follow the progress of your order. 

Returns

Can I return items from the black friday sale?


Yes, our stand returns procedure applies. Please contact us within 14 days of delivery, we’ll then send you the return information. 

Do you have questions about the black friday sale that we haven't answered?


Drop us a message below and we'll get back to you as soon as possible! Want to be the first to access our black friday sale? Sign up the our newsletter... We'll deliver the juicy deets straight to your inbox.  

Contact Us